Service Agent (m/w/d)

Shape & Create - And make it happen! The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector.

With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate As a Service Agent, full-time or part-time, you are our first point of contact for customers.

You receive their inquiries and take care of a wide range of requests. You remain friendly and composed at all times, even when dealing with less friendly customers.

Your Responsibilies: You are the go-to person when our customers have questions - whether by phone, email, or chat. You assist them with everything related to online shopping.