Returns Processing Clerk (m/f/d)

You will process and record returns and cases requiring clarification; you will also send faulty items to service centres and customers:You will communicate proactively with service centres and customers; furthermore, you will record and track all returns processes in the system; you will reliably resolve any coordination issues with related logistics departments; and, last but not least, you will be responsible for quality checks and the documentation of returned goods You have successfully completed vocational training You have relevant professional experience in logistics or returns processing You have sound IT skills, experience of using PCs and are confident using Microsoft Office You have a very good command of written and spoken German (C2 level) You are willing to work shifts A quick grasp of new concepts, as well as a high degree of reliability and the ability to work well in a team, round off your profile Residence in Germany and a valid work and residence permit for Germany are essential Good public transport links Car parks Free coffee, water and muesli Bakery van Table tennis in the break room What you can always count on at persona service: A monthly allowance of €50