Lead Business Process Owner (BPO) Commercial (m/f/d)

The Lead BPO Commercial ensures that the commercial process landscape is designed, built and adopted as one integrated customer journey, from first lead to cash received and service issue resolved. The role is the business counterpart to the programme's solution and delivery leads.

It turns the commercial strategy into a harmonised, standard-based S/4HANA process model and makes sure the business is ready to run it on go-live. Core mandate: • Steer and control the L2O, O2C and I2R streams on scope, quality, timeline and business readiness.

• Own end-to-end process integrity across the three streams and their hand-offs to Finance and Operations • Drive a fit-to-standard, clean-core approach and challenge deviations from SAP standard. • Represent Commercial in programme governance and escalate where business decisions are needed Your tasks Steering and control of the commercial streams • Lead the BPOs of L2O, O2C and I2R as a team; set priorities, align plans and resolve conflicts between streams in alignment with the Program Management • Track progress, quality and risks of each stream against the integrated programme plan; report status to programme management.

• Manage commercial