Estate Agent (m/f/d)

You will independently prepare heating and service charge statements for a specific group of customers, whilst ensuring compliance with statutory requirements You will answer enquiries from your client base regarding heating and service charge statements professionally, whether in writing, by telephone or by email You will also carefully check and enter the data and supporting documents relevant to the statements into the IT systems You will reliably handle day-to-day correspondence with internal and external contacts as part of your daily work You will work closely with upstream and downstream specialist departments to develop customer-focused solutions You will clarify enquiries and complaints regarding issued bills in a transparent manner and make corrections where necessary You will proactively tackle new areas and contribute your own suggestions for the ongoing optimisation of processes You have completed a commercial apprenticeship, for example as a property sales assistant (m/f/d), office management assistant (m/f/d) or industrial sales assistant (m/f/d) you have already gained some initial professional experience in a commercial role or in preparing invoices, as well as in