Sales Administrator (m/f/d)

You will enter, check and process customer orders in the system You will assist customers with any queries or concerns by telephone and email You will draw up quotations and monitor their progress You will monitor delivery times and liaise with the relevant departments in the event of any discrepancies You will resolve complaints independently You maintain and update master data in ERP and CRM systems Acting as a liaison, you coordinate with the field sales team, logistics and procurement You prepare regular analyses and reports for the sales department You will receive orders and customer enquiries and forward them as appropriate You will support the internal sales team with day-to-day order coordination You have completed an apprenticeship as an office administrator (m/f/d), industrial clerk (m/f/d) or hold a comparable qualification Ideally, you have experience in internal sales You are confident using MS Office and the ERP/CRM system You have a strong command of written and spoken German and English Reliability, the ability to work as part of a team and a organised and structured approach to work round off your profile A pleasant working atmosphere Opportunities for further tra