Internal Sales Representative (m/f/d)

You will act as the point of contact for national and international customers and prospective clients, and respond to their enquiries You will handle the entire process, from the initial enquiry through to preparing quotations, processing orders and issuing invoices You will prepare all shipping documents for national and international consignments, such as delivery notes, freight documents, customs paperwork and invoices You will select and commission suitable modes of transport, such as courier services, freight forwarders, air and sea freight When processing orders, you will comply with the applicable export and customs regulations You will process letters of credit professionally You will carefully maintain customer and order data in the relevant systems In correspondence with customers and partners, you communicate in German and English You track deliveries, coordinate deadlines and clarify enquiries regarding order status You have completed a commercial apprenticeship as an industrial clerk (m/f/d), a freight forwarding and logistics services clerk (m/f/d) or a wholesale and foreign trade clerk (m/f/d) Ideally, you will have several years’ experience in an internal sales role