Internal Sales Representative (m/f/d)

You will process customer enquiries and draw up appropriate quotations You will provide reliable support to our customers both over the phone and in writing You will record customer orders and process them further in the system You will draw up and check order confirmations for accuracy You will continuously monitor delivery dates and order status You liaise closely with production, work planning, purchasing and the warehouse You resolve customer enquiries quickly and in a solution-oriented manner You support the field sales team with organisational and administrative tasks You have completed a vocational qualification as an Office Administration Assistant (m/f/d) or an Industrial Business Administrator (m/f/d) or hold a comparable qualification ideally, you also have professional experience in internal sales or order processing an understanding of technical matters is an advantage You are confident using MS Office and common ERP systems You have a good command of written and spoken German A good command of English would be an advantage Strong communication skills and a friendly, customer-focused manner are your strengths You work in a structured, meticulous and solution-oriented m